FAQ
Are your products safe to be used?
Our products are manufactured only with premium quality ingredients.
They are paraben-free and cruelty-free. Check out our ingredients listed on our
product page. It is also safe for glowing moms-to-be. Our products are proudly
made in Indonesia.
Are your products cruelty-free?
Yes, we do not test our products on animals.
Where can I go to try BEAUTY-SCIN products?
We do not have a flagship store yet.
Are BEAUTY-SCIN products ready
stock?
All items on BEAUTY-SCIN OFFICIAL.COM are in stock unless noted
otherwise. If the item is out of stock and waiting to be restocked, you will be
given the option to request email notification when the item is available again
for sale. We make every effort to keep our system updated. Orders with out of
stock items will be cancelled and the customer will be notified via email or
phone. If your order has been cancelled and you have already paid for the
goods, you have the option to change to other items or receive a full refund.
Do you accept resellers?
Please e-mail us at [email protected] for more information.
Do you ship internationally?
At this moment, we ship to Europe, USA and Canada.
What is your return policy?
BEAUTY-SCIN 's products are crafted with obsessive attention to details!
We are OCD like that! Your satisfaction is very important to us. We will gladly
replace an item that may have had a bumpy ride during shipping. It may only be
exchanged for the same product you purchased within 7 days of order date.
Please contact our customer support team for additional assistance.
Unfortunately for hygiene reasons, we are unable to offer refunds,
returns/exchanges for any other reasons.
I received the wrong color lipstick.
Our bad! Please contact our customer service email at [email protected] and we will send out replacements.
Can I change or amend my order once it has been placed?
We can edit your shipping details or change your order, before your purchases are dispatched. Please contact our customer service at email [email protected] for assistance.
I have questions that are not answered on your FAQ, where can I contact you?
For all other questions, please contact our customer service at email [email protected] for assistance.
What
forms of payment can I use?